Need help?
Frequently Asked Questions
Orders
Orders are processed within 1-3 business days. We ship using UPS Ground, which generally takes between 5-7 business days.
If we have not yet shipped your order, we'll make every effort to accommodate your request. Send us an email at hello@hamkkehome.com.
Shipping
At this time, we only ship within the continental U.S., but we're working on expanding our reach! If you're interested in placing an order outside the U.S., email hello@hamkkehome.com.
We offer a $15 flat rate for shipping under $300. Shipping on orders above $300 is free.
Once your order ships, you'll receive an email confirmation and tracking number so you can follow your package on its journey home.
Returns & Exchanges
We want you to love your Hamkke products! If for any reason you're not satisfied, you can return unused items within 30-days. Please visit our returns page for more details.
Products
All of our tableware is thoughtfully crafted in Portugal, known for its rich artistry and exceptional craftsmanship of ceramics.
Yes! Our tableware is dishwasher and microwave safe. They are also freezer safe and oven safe up to 500°F. We recommend making gradual temperature changes between heat and cold to avoid thermal shock, which can result in cracking.
No. All of our products are free of lead, cadmium, and other heavy metals. They meet FDA and Prop 65 compliance.
Our tableware is designed with durability in mind and is made to withstand daily use. All ceramics are prone to superficial marks from flatware and some surface wear over time, however, we craft with quality materials and semi-matte glazes to help minimize this. To keep your pieces looking their best, we recommend occasional cleaning using a scouring powder like Bar Keepers Friend.
Visit our Care page for more details.
Other
Currently, Hamkke products are available exclusively online. However, we're actively exploring opportunities to bring our collection to you IRL. Stay tuned for updates on pop-up events and retail partnerships!
Absolutely! And might we add, what a chic gift giver you are. Our pieces make a delightful gift for any occasion. At checkout, you'll have the option to add a personalized gift message. We take great care to ensure everything is packaged beautifully and your recipient receives something truly special.
At a loss for what to gift? Our gift card is the perfect way to let your loved ones choose their just right pieces from our collection.
Yes, you can place a bulk order with us. For larger quantities, please reach out to jamie@hamkkehome.com.