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Frequently Asked Questions
Orders
Orders are processed within 1-3 business days. We ship using UPS Ground, which generally takes between 5-7 business days.
If we have not yet shipped your order, we'll make every effort to accommodate your request. Send us an email at hello@hamkkehome.com.
Shipping
At this time, we only ship within the continental U.S., but we're working on expanding our reach! If you're interested in placing an order outside the U.S., email hello@hamkkehome.com.
We offer a $15 flat rate for shipping under $300. Shipping on orders above $300 is free.
Once your order ships, you'll receive an email confirmation and tracking number so you can follow your package on its journey home.
Returns & Exchanges
We want you to love your Hamkke products! If for any reason you're not satisfied, you can return unused items within 30-days. Please visit our returns page for more details.
Products
All of our ceramic dinnerware is thoughtfully crafted in Portugal — a region celebrated for its rich artistry and exceptional stoneware craftsmanship. Every piece is hand-finished to create heirloom-quality dinnerware designed for modern homes and everyday rituals.
Yes! Our ceramic plates, bowls, and mugs are dishwasher-safe, microwave-safe, freezer-safe, and oven-safe up to 480°F.
We recommend gradual temperature changes to avoid thermal shock, which can affect any stoneware dinnerware.
No. All Hamkke Home pieces are non-toxic ceramic dinnerware—completely free of lead, cadmium, and other heavy metals.
Every glaze is tested to meet FDA standards and California Prop 65 compliance, ensuring safe, everyday use for you and your family.
Our durable ceramic dinnerware is designed to withstand daily use. All semi-matte ceramics may develop light marks from flatware over time, but we use high-quality clay bodies to help minimize surface wear.
To keep your pieces looking their best, we recommend occasional cleaning with a gentle scouring powder like Bar Keepers Friend.
For full care instructions — including how to clean, store, and maintain your ceramic dinnerware — visit our Care page for more details.
Other
Hamkke products are available online at HamkkeHome.com, Nordstrom.com, and WithJoy, as well as in select Goop retail locations. We’re continuing to expand our footprint and exploring additional opportunities to bring our collection to you IRL. Stay tuned for upcoming pop-ups, in-store placements, and new retail partners.
Absolutely! And might we add, what a chic gift giver you are. Our pieces make a delightful gift for any occasion. At checkout, you'll have the option to add a personalized gift message. We take great care to ensure everything is packaged beautifully and your recipient receives something truly special.
At a loss for what to gift? Our gift card is the perfect way to let your loved ones choose their just right pieces from our collection.
Yes, you can place a bulk order with us. For larger quantities, please reach out to jamie@hamkkehome.com.
